impact AI chicago

November 17, 2026

Real-World Al. Real Business Impact.

Reliability Engineering Services

Move From Reactive Maintenance to Proactive Failure Prevention

Reliability engineering services provide the processes, tools, and technical discipline required to understand how assets fail, reduce recurring equipment problems, and develop maintenance strategies based on asset risk and failure behavior.

Implementation Engineers works directly with maintenance, reliability, engineering, and operations teams to implement a comprehensive reliability engineering system—from asset criticality and Reliability Centered Maintenance (RCM) to failure analysis, PM/PdM optimization, Root Cause Analysis, and condition-based maintenance.

The objective is not simply to perform more maintenance. It is to perform the right maintenance on the right assets at the right time to improve equipment reliability, reduce unplanned downtime, and optimize maintenance resources and cost through proven industrial reliability engineering.

What We Implement

Asset Criticality Analysis

Focus reliability resources on the assets that create the greatest business risk.

IE implements asset criticality methodologies that evaluate equipment based on factors such as production impact, safety, quality, environmental risk, maintenance cost, and consequences of failure.

Criticality becomes the foundation for determining where reliability engineering resources, maintenance strategies, critical spares, and preventive and predictive maintenance efforts should be concentrated.

Reliability Centered Maintenance (RCM)

Build maintenance strategies around how equipment actually fails.

IE applies RCM methodologies to understand asset functions, functional failures, failure modes, and consequences. Working with client subject matter experts, we determine appropriate maintenance strategies based on equipment risk rather than relying solely on historical practices or generic maintenance intervals as part of effective maintenance reliability engineering.

Failure Modes & Effects Analysis (FMEA)

Identify potential failure modes and address risk before failures occur.

FMEA helps determine how critical equipment can fail, the consequences of those failures, and which risks require intervention. IE facilitates the analysis and translates the findings into executable maintenance strategies, PM/PdM tasks, operator inspections, equipment improvements, and other actions.

PM, PdM & Condition-Based Maintenance Optimization

Make sure maintenance activities are actually preventing or detecting the failures that matter.

IE evaluates existing preventive, predictive, and condition-based maintenance programs for effectiveness, compliance, frequency, and alignment with known failure modes.

We identify gaps, eliminate unnecessary or ineffective tasks, optimize maintenance frequencies, and implement appropriate predictive and condition-monitoring strategies to drive asset reliability improvement.

Failure Trend & Downtime Analysis

Use equipment history to identify chronic and recurring losses.

IE analyzes downtime, work-order history, equipment failures, production losses, and maintenance data to identify patterns that may not be visible when individual failures are viewed in isolation.

Failure Trend Analysis helps reliability teams identify chronic problems, prioritize engineering resources, and determine when deeper investigation or Root Cause Analysis is required.

Root Cause Analysis

Eliminate recurring failures instead of repeatedly repairing them.

IE implements structured Root Cause Analysis processes with defined triggers, investigation methodologies, corrective-action ownership, and follow-up.

Findings are fed back into maintenance strategies, FMEAs, PM/PdM tasks, operating procedures, equipment design, and other reliability processes so that lessons learned create permanent improvement through specialized equipment reliability services.

Lubrication Excellence

Control one of the fundamental causes of equipment degradation.

IE evaluates and implements lubrication practices covering lubricant selection, storage, handling, contamination control, application methods, frequencies, routes, standards, and performance management.

The goal is to move lubrication from an informal maintenance activity into a controlled component of the asset reliability strategy for stronger plant reliability engineering.

Why Reliability Engineering Matters

More Preventive Maintenance Doesn’t Automatically Mean More Reliable Equipment

Organizations can have established PM programs, experienced maintenance technicians, a CMMS, and significant maintenance spending—and still suffer from recurring breakdowns.

The issue is often that maintenance activity has evolved over time without a disciplined connection to asset criticality, actual failure modes, equipment condition, and operational risk.

Asset Criticality

Failure Modes

Risk

Maintenance Strategy

PM/PdM/CBM

Execution

Failure Data

Continuous Optimization

The objective isn’t maximizing maintenance activity.

The objective is maximizing asset reliability with the appropriate level of maintenance intervention.

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IX® in Action | Major Pulp & Paper Manufacturer

A major pulp and paper manufacturer was experiencing chronic downtime, low asset availability, and rising maintenance costs driven by aging equipment, reactive work practices, unreliable spare-parts availability, and limited use of structured reliability methods.

IE implemented an integrated maintenance and reliability transformation to move the organization from reactive firefighting toward proactive asset management.

As part of the Reliability Engineering workstream, IE conducted Reliability Centered Maintenance (RCM) analysis and FMEA on critical assets to identify dominant failure modes and equipment risks. The findings were used to develop optimized preventive and predictive maintenance strategies aligned with asset criticality and risk.

IE also implemented a structured Root Cause Analysis program, supported by EasyRCA tools, to systematically address recurring equipment problems. Reliability-driven spare-parts requirements were established to support recovery from critical failures, while new reliability processes, tools, and management routines were installed to sustain continuous improvement.

$7M

Annualized Benefits

25%

Improvement in Work-Order Schedule Compliance

82%

Reduction in Excess & Obsolete Work Orders

Frequently Asked Questions

What does a reliability engineering service include?

A reliability engineering service typically includes asset criticality analysis, Reliability Centered Maintenance (RCM), FMEA, PM/PdM optimization, failure trend analysis, Root Cause Analysis, and lubrication excellence to build proactive strategies.

By identifying failure modes, optimizing maintenance tasks based on risk, eliminating chronic issues through Root Cause Analysis, and focusing resources on critical assets, reliability engineering prevents unplanned failures and reduces downtime.

Maintenance focuses on executing work to keep assets running, while reliability engineering analyzes why assets fail and designs the right strategies, processes, and improvements to prevent failures and optimize long-term performance.

Performance is measured through metrics such as reduced unplanned downtime, improved asset availability, higher work-order schedule compliance, lower maintenance costs, fewer recurring failures, and overall gains in equipment reliability.

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